Returns must be received within 30 days from the date of delivery. If your return is received after 30 days, it will be returned to sender unless you receive authorization from us. With this being said, WE ARE FLEXIBLE. Please don’t hesitate to contact us at firstname.lastname@example.org
NOTE: Buyer is responsible for all shipping costs associated with returns/exchanges. Items returned will be refunded for total sale amount minus shipping.
ALL RETURNS MUST: NOT HAVE BEEN WORN, ALTERED, WASHED OR DAMAGED
We cannot accept returns that smell like cigarette smoke, have animal hair on them, or show any wear or tear
When returning, please include your original packing slip OR a note with your Name, Order Number, email and phone number. (Otherwise we won't know who sent us the return) We recommend using a shipping service with tracking and/or insurance, as this will provide you with evidence of the return in the event that your package is lost in transit. Skygraphx is not responsible for lost or missing returns. If return tracking shows that your item was shipped before the 30-day deadline, your return will be accepted.
RETURNS OR EXCHANGES SHOULD BE SENT TO:
1598 Peaceful Pine St.
Henderson, NV 89052
You will be notified when your return is processed via an email to the email address provided during the transaction.